Frequently asked questions

Frequently Asked Questions (FAQ)

Below are answers to common questions about shopping with Prudent IT Resources Ltd.

1. What products do you sell?

We sell a wide range of accessories including computer accessories, phone accessories, gaming accessories, camera accessories, and other electronic accessories.

2. How can I place an order?

You can place an order directly on our website or through our WhatsApp support line. After placing an order, you will receive payment details for bank transfer confirmation.

3. What payment methods do you accept?

• Bank transfer
• Order via WhatsApp (followed by bank transfer payment)

4. Do you offer delivery?

Yes, we deliver across Lagos and other states in Nigeria. Delivery time depends on your location.

5. How long does delivery take?

• Lagos: Same-day to 1–3 business days
• Other states: 2–7 business days

6. Can I return a product?

Yes, returns are accepted for defective or wrong items within 3–7 days of delivery, provided the item is unused and in original packaging.

7. Do you offer refunds?

Yes, refunds are processed after returned items are inspected and approved. Refunds are sent via bank transfer.

8. How can I contact support?

You can contact us via WhatsApp, phone, or email listed on our website for quick support.